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Technology consultancy

Futureproofing the workforce by designing an AI-powered upskilling engine

In today's rapidly changing landscape, this global tech consultancy recognized the pressing need to transform its employee learning capabilities. With the industry's accelerating pace of change, workers now require comprehensive upskilling every 3-4 years to maintain a competitive edge.

Through an immersive discovery phase, we gained a deep understanding of the current corporate learning ecosystem and the emerging cultural currents influencing its evolution. Armed with these insights, we architected a pioneering "smart learning" solution. This AI-driven platform intelligently curates and delivers personalized content tailored to each employee's preferred formats, ideal timing, and growth objectives. Seamlessly integrating with operational functions like staffing, it enables a continuous cycle of future-focused skill development.


By empowering its workforce with this cutting-edge upskilling engine, the consultancy can maintain its market leadership and cultivate an environment where employees thrive.

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Qualitative and quantitative research was conducted with employees to understand their learning needs.

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A framework was developed to document the history and trajectory of professional learning

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Three behavior based personas were developed to guide user-centered design.

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The strategy and conceptual design for an intelligent learning platform was created to garner executive support and inform development,

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